Terms & Conditions

Last Updated: September 18, 2026

Welcome to Carpets Abu Dhabi (operated by Fixit Design Carpet and Curtains Trading L.L.C). By accessing or using our website https://carpetsabudhabi.com/, you agree to comply with and be bound by these Terms & Conditions.

1. Business Information & Contact
– Legal Entity Name: Fixit Design Carpet and Curtains Trading L.L.C
– Address: 4th St, Al Quoz 1 – Dubai, UAE / Abu Dhabi, UAE
– Phone: +971-55-472-2980
– Email: info@carpetsabudhabi.com

2. Use of Website & Services
You agree to use our website only for lawful purposes. Carpets Abu Dhabi provides custom carpet supply, installation, rugs, flooring solutions, and interior furnishings. All product descriptions, images, and prices are subject to change without notice.

3. Orders, Pricing, and Payment Terms
– All prices are listed in United Arab Emirates Dirhams (AED) and are subject to VAT according to UAE regulations.
– Orders placed through our website or via customer service channels are subject to formal confirmation by our team before fulfillment begins.
– Accepted Payment Methods: We accept major credit/debit cards, bank transfers, and cash/card on delivery (where applicable for local installation projects). Payment terms and deposit requirements for custom orders will be clearly outlined during order confirmation.

4. Delivery & Installation
– Delivery timelines and installation schedules are estimated and coordinated directly with the customer.
– Delays may occasionally occur due to external factors such as traffic, weather, or custom material availability.

5. Returns, Refunds & Cancellations
– All returns, refunds, and order cancellations are governed strictly by our Return and Refund Policy. Please review our Return Policy page for specific timeframes and conditions regarding custom-cut materials.

6. Intellectual Property
All content on this website—including text, graphics, logos, images, and software—is the property of Carpets Abu Dhabi and protected under UAE intellectual property laws.

7. Limitation of Liability
Carpets Abu Dhabi shall not be liable for any direct, indirect, or incidental damages resulting from the use of our website or the improper maintenance of installed products.

8. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.

9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised date.

10. Contact Us
If you have any questions regarding these Terms, please contact us at:
– Email: info@carpetsabudhabi.com
– Phone / WhatsApp: +971-55-472-2980